For: Designers, UX/Usability Professionals
To check how real users interact with their design, improve design with user feedback, uncover usability issues.
For: Product Owners, Managers, Developers
To run unbiased User Acceptance Test, test it fast and iterate, ensure building things that user really want.
For: Marketing Executives, Analysts, Digital Marketers
To benchmark competitors, A/B test designs or contents that convert best.
For: Multinationals and Enterprises
To ensure the delivery of best User Experience to enhance brand loyalty, usually with the expertise of our research team.
For: Conversion Experts, Digital Agencies, Design Firms
To use our testing video results in pitching to their clients.
For: Entrepreneurs, Growth Hackers
To validate their products, learn best practices from competitors. Eg. crowdfunding campaign, landing pages.
"Thank you Netizen Testing for helping us with a usability testing project to get better understanding with how users use our iProperty Android & iPhone apps
The feedback and post-analysis provided was valuable in shaping how we approached a new redesign of our native apps and mobile web site."Michael Ong,
"They are agile and have great ability to work around problems on the testing days. It was my first time seeing how real customers use our platform and it gave me a lot of unique insights into how our customers use our platform and how we can make it better for them.
This help to achieve a lot of quick wins. I would recommend them anytime."Peter Wong,
“Netizen helped the team to understand the user’s online behaviour better thru various UX research and testing methodology. The findings allow us to build more user centric and optimized digital channel.”Rizal Dahalan
"It was eye opening to see how a bit of User Experience (UX) testing can find major problems with a website. You did a great job demonstrating how something simple like a menu may seem so obvious to us, but can quite confusing or annoying to everyone else.
Now I realize that I need to do some UX testing in order to understand how I can keep my customers happy."Toby Patterson,
"The customer is king. What we as owners thought, was really not what our readers wanted or liked.
They did a great job getting real asian users to usability test our site with their video feedback technology. We now have a better idea where to focus on our technology resources in order to develop stuff our readers really want!"Premesh Chandran,
“Overall, I am very pleased with the tests as it gave me real feedback on how users are using the website. There are many assumptions that I made which was wrong and now I know what are the changes that I need to make.”Kuan Hong,
“As an NGO, it is very important for information to be disseminated clearly to the public, especially on cancer awareness and education. The testings conducted by Netizen provided much needed feedback for us to improve our website.”Rubi-Ain Dahlan,
Find out how your customers actually experience your website & let them show you where they are confused.Start testing today →
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