How It Works
We provide 24/7 usability testing service for Websites and Mobile Apps
- You create the test (or we can help you with it). We will even recruit the users for you.
- We record the screens of the users, so you can watch and listen to how they actually use your website (or your competitor's). From seeing and hearing the users' action and feedback, you will find out where they are confused and why they are leaving.
- We are able to test on desktops [View Video], tablets and mobile device [View Video] (iOS, Andriod OS version 4.0 and above)
Step 1 - Creating Your Test
- Plan what you want to test. You really can test anything online.
- E-commerce websites & online checkout process
- Any landing page, PPC, SEO
- Any websites, including competitor’s websites
- Any mobile apps, including your competitor's apps
- Any concepts, mockups, wireframe, prototypes
- A/B testing
- All you need to do is write down the tasks that you want the users to do. You can write your own tasks or use our ready task templates and save time.
Step 2 - Users Start Test & Record Video
- After you have selected participants that you want from our large pool of users, we will notify them to start testing.
- Users then conduct test with their own devices in comfortable environment.
- You can also run tests with your customers.
Step 3 - Get Feedback as Fast as 1 day*
- Watch user videos. We will deliver your videos within 7 days. See and listen to how users actually use your website. Find out where they are lost, why they are stuck, confused or leaving.
- Get written answers and insights to the questionaire you post to the users.
- Ask follow up questions to the users after the tests.
Step 4 - Download Results & Share
- Stream or Download the videos of your user test.
- Share the user test results with your teammates.
- We can test on desktops [View Video], tablets and mobile device [View Video] (iOS, Andriod OS version 4.0 and above)